RENTAL FAQ
PROPERTY MANAGEMENT FAQ
ANSWERS
How can I submit a rental application?
Click the link below to view available properties. When you find a property that you're interested in, follow the link to the Turbo Tenant listing to complete the application.
Note: You must be at least 18-years old to submit a rental application. Blank questions are considered incomplete and may result in the application being rejected.
What are the Rental Qualification Requirements?
To view the full list of rental requirements, view the document below.
Can I apply for a property I haven't viewed?
We recommend all applicants view the property in person or send a trusted third party. If unable to view, ask our team about leasing details when applying.
Seeing the property is important, as photos may not fully represent the space. Applicants should confirm the property meets their expectations and needs.
How can I visit a property?
Press the "Inquire" button under the listing to send us an email or give us a call at the office: 802-622-0072. After receiving a request and an application, we'll set up a date or the viewing.
We are required to provide current tenants at occupied properties at least 48-hours notice prior to scheduled showings.
Am I required to sign a lease?
Yes, you must sign a lease online or offline by appointment.
The majority of our properties come with a 12-month
lease. It states the responsibilities of both sides covering the whole tenancy
period.
What is the security deposit policy?
You'll need to pay a security deposit equal to one month's rent. The amount may vary depending on your credit score. Tenants are required to pay the full amount prior to moving in.
How do rent payments work?
Your rent is typically due on the first or the 15th of each month, unless otherwise specified in your lease agreement. For your convenience, we offer a user-friendly online payment system via Apartments.com that allows you to settle your rent obligations with a few simple clicks.
All information will be sent via email prior to your move in date.
When might I typically see a rent increase?
Rent adjustments are typically made upon lease renewal, but this is not always the case. We carefully consider property owner requests and current market conditions to determine if a rent increase is necessary.
What if I cannot pay rent on time?
Failing to contact us immediately could
lead to late fees and/or a violation of your lease agreement. If you suspect you may be late on a rent payment, please reach out to us via email (admin@vtrentalsolutions.net) or by visiting our contact page and filling out the form.
Is it possible to waive late rent fees?
We offer a one-time courtesy waiver of administrative fees for late rent payments received on or before the 5th of the month, provided you notify us by the 1st of the month. This waiver is only applicable for the first occurrence of a late payment. After that, we are unable to waive any late administrative fees.
Our late charge policy aligns with Fair Housing Laws, ensuring that all tenants are treated equally.
Am I allowed to have a roommate?
Adding a roommate requires their prior approval through a rental application process. The application fee and screening process are mandatory, and failure to comply may result in lease termination. Please refer to your lease agreement for additional occupant fees.
What situations are considered emergencies?
Emergencies are situations that pose an immediate threat to the health or safety of residents or cause significant damage to the property. Examples of emergencies include burst pipes causing flooding, malfunctioning heaters during cold weather, and gas leaks.
Emergency services: 911
Our after-hours emergency call number: 802-505-3843
What is the policy on pets?
Our pet policy varies depending on the terms of each individual lease agreement and the specific property. Please notify our team about any pets you have before moving in.
If you already have a pet and would like to add an additional one, please contact our office first. We will review each request on a case-by-case basis, taking into account the terms of your lease agreement.
Am I allowed to change the locks?
Changing locks without authorization is a violation of the lease agreement. To ensure the security and integrity of the property, all lock installations must be handled by our management team. If you have any concerns about the security of your unit, please contact us and we will be happy to assist you. Depending on the specific situation, there may be a tenant charge associated with the lock change.
Can Vermont Rental Solutions staff enter my home when I am not present?
In the event of a need to enter your property, we will provide at least 48 hours' notice prior to entry. There are various reasons why our staff or managers may need to access your premises, including emergency repairs, inspections by insurance agents or authorities, or routine maintenance tasks. Whenever possible, regular maintenance will be scheduled during times when you are home.
When do I need to submit the notice to vacate?
You must provide written notice prior to the lease termination date.
The following notice periods apply:
April 1st to August 1st: 30 days' notice
August 2nd to March 31st: 90 days' notice
Reach out to us for guidance on determining the correct date for your circumstance:
Do I need renters insurance?
Yes, all tenants must have renters insurance prior to moving into the unit. Verification of renters insurance confirmation is required prior to the move-in date. Polly is available to answer questions Monday - Friday, 8AM - 6PM by dialing 800-564-0900. VIsit their contact page for more details.
Contact Polly.
What type of properties will Vermont Rental Solutions manage?
Our expertise, resources, and team enable us to effectively manage a diverse range of properties, including apartment buildings, townhouses, mobile home parks, vacation rentals, storage units, motels, hotels, and other business facilities.
Will you advertise my properties?
Yes, your property will be showcased on our website, featuring images, detailed specifications, transparent fees, and comprehensive rental terms.
Are tenant issues handled through Vermont Rental Solutions?
Certainly. We handle the tenant screening process to ensure you have qualified tenants. Additionally, we manage rent collection, late rent issues, evictions, and inspections. Our comprehensive services extend to maintenance as well, encompassing leaky faucets, lawn care, landscaping, and snow removal.
Do you handle the financial aspects of property management?
Absolutely. We provide comprehensive fiscal management services, including regular profit/loss statements, detailed balance sheets, and a comprehensive year-end accounting summary of your property's financial performance. Additionally, we'll issue 1099 tax forms for your convenience.
Do you offer general contracting services as well?
Yes, we offer comprehensive general contracting services to meet your property's renovation, expansion, and landscaping needs. Our experienced team possesses the expertise to handle a wide range of projects, from remodeling and additions to major landscaping enhancements.
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